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Create an accountDelivery & Returns
DELIVERY:
Your package will be delivered by PostNL.
If you order it before 16.00h you will receive it within 2 working days.*
The delivery time also depends for which countries, for Europe it can take up to 3-5 days, for outside Europe it can take up to 1 week of delivery time.
You will automatically receive the track&trace number so that you can trace/follow your package.
RETURN:
If you would like to return/exchange a product, you can do that within 14 days.
With exchange, please contact us by mail/by phone first before you send it back. (in case of sold out stock).
You can contact us during working days by e-mail on: [email protected], or by phone: +316 4631 6099
www.xplctstudios.com would love to accept the exchanges and returns unwashed and undamaged without traces of smoke, perfume etc. Items must be returned in a new, unused state with all tags attached. In all cases, the item must be packed in a secure packaging. If not, please call the head office for an agreement.
NOTICE: To return/exchange a product, the returning costs is entirely at own expence. (see terms and conditions of use)
Return adres: Noordeinde 17D, 1121AA, Landsmeer, The Netherlands